Shipping policy

Shipping Policy

Welcome to The Shopping Dome! We're excited to get your order to you as quickly and efficiently as possible. Below is a comprehensive overview of our shipping policy.

1. Processing Time

Orders are processed within 2-3 business days of receipt. Business days are Monday through Friday, excluding holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Time

• Domestic Shipping: Orders typically arrive within 7-10 business days after processing, depending on your location.

3. Shipping Costs

• 10% discount is offered to cover the cost of delivery.
  

4. Shipping Options Available

• Standard Shipping: 3-7 business days (Domestic) / 7-21 business days (International)
• Expedited Shipping: 2-3 business days (Domestic only, available at checkout for an additional fee)

5. Shipping Restrictions

• Certain products may have shipping restrictions based on the manufacturer's guidelines. If applicable, this will be noted on the product page.

6. Requirements of the Customer

• Accurate Information: Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or nondeliveries due to incorrect address information.

7. Additional Information

• Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through our website or the carrier's website.
• Lost or Damaged Packages: If your package is lost or damaged in transit, please contact our customer service team at support@theshoppingdome.com within 7 days of the estimated delivery date. We will assist you in resolving the issue with the carrier.
• Delivery Issues: If you experience any issues with delivery, please contact our customer service team for assistance. We are here to help and ensure you have a smooth shopping experience.

For any further questions or special requests, feel free to reach out to our customer support team at support@theshoppingdome.com. Thank you for shopping at The Shopping Dome!